At Validian, we understand that each customer is unique—and that every support call requires a rapid response and resolution. Accordingly, we have developed a variety of services that respond to the specific business needs of our customers—and of our customers' customers.

If you require answers to specific ASI™ or BMS questions, or are experiencing technical difficulties, please email our technical support team. Our business hours are 9:00 AM to 5:00 PM EST and we guarantee you’ll receive a response within one business day.

Alternately, you can contact customer support at 613-230-7211x229.